◆Legal
Cancellation Policy
Flexible booking — cancel anytime up to 24 hours before
Last updated: September 2025
100% Free Cancellation up to 24 Hours Before Pickup
Since we require zero advance deposit, you can modify or cancel your booking with zero penalties.
Cancellation & Notice Tiers
| Notice Given | Policy & Fee |
|---|---|
| More than 24 hours before | Free / 0% Penalty |
| 12–24 hours before | Free Reschedule |
| Less than 12 hours before | Late notice |
| No-show at pickup point | Non-refundable |
Weather & Force Majeure Cancellations
In the rare event that extreme desert weather (severe sandstorm, heavy rain) makes driving unsafe, Dubai Dune Tours will cancel the tour and provide a full refund or complimentary reschedule — your choice.
How to Cancel or Reschedule
To modify or cancel your booking, simply message our Dubai operations team on WhatsApp with your name and date:
Message Dispatch on WhatsApp