Privacy Policy

1. Information We Collect

When you book a safari or contact us via WhatsApp, email, or our website, we may collect:

• Full name and contact details (phone number, email address)
• Number of guests and preferred safari package
• Hotel name or pick-up location in Dubai
• Payment confirmation reference (we do not store card details)
• Browser and device information collected automatically via cookies

2. How We Use Your Information

Your data is used solely to:

• Confirm and manage your safari booking
• Send pick-up details and pre-safari instructions
• Respond to enquiries and after-safari support
• Improve our website experience (analytics, aggregated only)

We never sell, rent, or share your personal information with third-party marketing companies.

3. WhatsApp Communication

By contacting us on WhatsApp, you consent to receiving booking confirmations, itinerary updates, and support messages via WhatsApp. You can opt out at any time by messaging "STOP."

4. Cookies & Analytics

Our website uses essential cookies for navigation and anonymized performance analytics. You can disable cookies in your browser settings if desired.

5. Data Retention & Rights

Booking records are retained for operational and tax compliance. Under applicable UAE data privacy laws, you have the right to access, rectify, or request deletion of your personal data at any time.